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Alerts

Stay on top of downward trends in the business by setting alert thresholds for your KPIs

Updated over a week ago

This feature is included with Fathom Pro - the plan with access to all of Fathom's features. Companies on Portfolio can be upgraded to Fathom Pro at any time.

What is an alert?

You can set alert thresholds for certain KPIs in the 'Alerts' section of the company's Settings. An alert threshold represents a critical level that may indicate the business is experiencing financial stress in a given area.

Example: An alert may trigger when 'Accounts Receivable Days' exceed a specific result, or when the cash held by the business drops below a certain amount.

What happens when an alert is triggered?

A notification appears within the Fathom Analysis tools and Pro reports when an alert is triggered.

Analysis tools

KPI Summary tool

In the KPI Summary tool, if any active KPIs have an alert triggered, a red dot with the number of triggered alerts will appear in the top right corner of the tool.

KPIs with the triggered alert will have a red dot next to them. You can hover over the red dot to see why the alert was triggered.

If you click on the KPI, a modal displays a trend chart of the KPI's performance. You can read about the alert and potential suggestions for improving the metric's performance at the bottom of the modal.

KPI Explorer

Similar to the KPI Summary tool, when you click on a KPI in the KPI Explorer tool, a modal will appear.

You can see the metric's performance trend. If an alert has been triggered for the metric, you can read about the alert and potential suggestions for improving the metric's performance at the bottom of the modal.

Alerts tool

In a Benchmark Group, you can access the Alerts Dashboard. It will display a list of companies in the benchmark group and any alerts that have been triggered for them.

Pro reports

You can add the KPI Summary tool to a Pro report. Details about any triggered alerts will appear at the bottom of the table.


Set alerts for your company

You can set alerts for some default metrics. You are unable to create or set alerts for custom metrics.

To set alerts:

  1. Go to Alerts on the left sidebar of the company's Settings

  2. Use the Active Status toggle to make the alert active

  3. Type a monthly alert threshold

  4. Select Save in the upper right corner

For the alert to appear in the Analysis tools and Pro reports, the KPI associated with the alert must also be active.


Next steps

Congratulations on completing the 'Get Started Workflow' and setting up your Fathom Pro company in Fathom!

If you want to change any of the decisions you made while setting up your company, return to your company’s Settings. Now you can begin analysing your company's performance, reporting on your company, and forecasting.

What you want to do:

Where to go next:

Invite others into your Fathom account to share insights

Analyse the company's performance with the Analysis tools

Create reports for your company

Begin forecasting in Fathom

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